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However, some complaints about refusing to cover some claims has brought down their overall score in both our review and the BBB. They were also fined in the state of New Jersey for deceptive tactics on June 15, 2015. Their pricing is on par with other similar home appliance warranty companies. For the past 30 years, HSA Home Warranty has been providing homeowners warranty coverage to US residents. Based in Cross Plains, Wisconsin, HSA lets people protect their appliances and systems with their warranty programs. They also offer real estate professionals errors and omissions insurance as well as home warranty programs.

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If we charged the home warranty company more than $25 $50 in addition to what the customer paid, if we were lucky enough to collect the service fee, we would be threatened by the home warranty company, as all these calls were averaged and the total cost per call average had to stay below $200, or we were gone.

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Related industries often use such terms as residential service contract and appliance warranty plan.

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It has been a month and a half, my dishwasher is still not working, these people do not work hard to resolve issues, do not call you back when they say they will, and clearly could care less about their customers.

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Also, consumers don't have fair and reasonable expectations.